Frequently Asked Questions
Everything you need to know about your Doona purchase.
What is the expected shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US, while expedited options are available at checkout for faster delivery.
Can I return my Doona if I change my mind?
Yes, we offer a 30-day return policy for unused products in their original packaging. Please ensure all tags and safety manuals are included.
Does the Doona Car Seat & Stroller come with a warranty?
All Doona products come with a 2-year manufacturer's warranty covering defects in materials and workmanship from the date of purchase.
Is the Doona approved for air travel?
Yes, the Doona is FAA approved for use on aircraft, making it the perfect travel companion for families on the go.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible installment plans through Shop Pay and Affirm.
Are the fabrics machine washable?
The seat cover and shoulder pads are removable and can be machine washed in cold water with a mild detergent on a delicate cycle.