Returns & Exchanges

At Doona Car Seat And Stroller, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your lifestyle, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the item in its original packaging with all tags, manuals, and accessories included to ensure a full refund or successful exchange.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop off the package at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned product, your refund will be processed back to your original payment method within 5-7 business days.